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GENERAL
CUSTOMER Q & A

Why are the first 30 days so important? 
The first 30 days are crucial for a newly plastered pool. This is the time your plaster goes through the curing process. Pool water must be monitored closely, to prevent scaling.


Why do I have to brush my pool after it is plastered?
With traditional plaster you may have plaster plaster scale (dust) on the bottom of the pool but this will go away with proper maintenance and brushing. The more you brush the better.

How should my finish feel?
Traditional plaster should be a smooth surface. Pebble surfaces will feel bumpy. 

Why are there pebbles falling out of my finish?
With pebble finishes it is normal to experience a small loss of pebbles right after the finish is applied and acid washed during the start up time.

How long does it take to have your pool plastered?
It depends on the season. The swim season (March – September) is a very busy time of year for pool companies. We can plaster most anytime of the year however weather (rain, extreme cold, extreme wind) sometimes becomes a factor.

Who drains the pool?
You do. If you need help with this we will be happy to assist you.

How long before we can swim? 
As soon as the pool is FULL of water.

What is the best time of year to have my pool plastered?
Anytime, weather permitting, however wait time is usually shorter in the fall and winter.

How long should my plaster last?
A residential pool, if water is kept and balanced properly, could last 10 to 15 years. Due to the large amount of chemicals that have to be used a commercial pool could last from 5 to 10 years. 

What if my pool is painted?
If your pool is painted it will have to be sandblasted before a bond coat is applied, for the warranty to be applicable.

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